Overview & Capabilities

Routing brings intelligent, algorithmic navigation to the multifamily experience. It enables turn-by-turn guidance across complex property layouts—including interiors, exteriors, and multi-floor transitions—ensuring users can navigate unfamiliar environments with confidence.

What You Can Build

  • Elevated Self-Guided Tours: Reduce friction by guiding prospects from parking to units to amenities without onsite staff assistance.
  • Inclusive Experiences: Offer personalized routing options, such as wheelchair-accessible paths or routes that avoid stairs.
  • Consistent Quality: Ensure every guest receives a predictable tour experience regardless of property complexity or leasing office staffing levels.
  • Reduced Support Burden: Minimize abandoned tours and “Where do I go next?” calls, freeing leasing teams to focus on high-touch interactions.

We've set up two demo experiences of how routing functionality could be enabled with routing data and integrations:


Capabilities

Integrate dynamic, real-time navigation using the Unit Map SDK and REST APIs. Our interactive sandboxes allow you to test floor transitions, unit highlighting, and turn-by-turn logic—helping you validate your implementation before writing a single line of production code.

  • Multi-Stop Routing: Generate sequences for guided tours or maintenance workflows with multiple stops in order.
  • **Floor-Aware Transitions: **The data model captures vertical circulation points like stairs and elevators to guide users seamlessly across multiple levels.
  • Pedestrian Modes: Configure routes based on user preference:
    • Default: The standard efficient path.
    • Stairs Only / Elevators Only: Prioritizes specific vertical transitions.
    • **Wheelchair Accessible: **Returns only compliant, step-free routes.
  • **Avoid Areas: **Dynamically route around temporary closures, construction zones, or restricted staff-only spaces.